Dream Atlas — Support

A dream journal that listens while the dream is still fresh, then helps you see what runs through it.

Need help? Email zhanrushmanllc@gmail.com and we'll get back to you. Including your iOS version and what you were doing when the problem happened makes it much faster to sort out.

FREQUENTLY ASKED QUESTIONS

How do I record a dream?

Open the Record tab and tap the microphone. Speak while the memory is still fresh — the app transcribes as you go. You can also type or edit the text before saving. Dream Atlas needs Microphone and Speech Recognition permission the first time; if you declined, enable them in iOS Settings → Dream Atlas.

How many AI analyses do I get for free?

The free tier includes 10 analyses per calendar month. The count resets automatically at the start of each calendar month.

What does Pro include?

Pro is an auto-renewing subscription (monthly or yearly) that removes the monthly limit and unlocks deep readings and the Atlas moon reading. A one-time Reading Pack of 5 additional readings is also available if you would rather not subscribe.

How do I restore a purchase on a new device?

Settings → Restore Purchases. Make sure you are signed in with the same Apple ID that made the original purchase.

How do I cancel my subscription?

Settings → Manage Subscription, which opens Apple's subscription screen. You can also go to iOS Settings → your name → Subscriptions. Cancelling stops the next renewal; you keep Pro until the current period ends. Subscriptions are billed by Apple, so refunds are handled by Apple rather than by us.

Where are my dreams stored?

On your device. If you turn on iCloud backup in Settings, they also sync through your own private iCloud database under your Apple ID — we have no access to it and operate no server of our own. Only the dream text itself is sent out, to our AI provider, and only when you ask for an analysis.

How do I delete my data?

Delete any single dream from the Journal. To remove everything, use Settings → Storage → Erase All Data. You can also remove stored audio separately, or export your dreams first from Settings → Export.

An analysis failed or is stuck.

AI analysis needs an internet connection. Check your connection and try again — the request retries automatically and a failed analysis does not consume your monthly quota. If it keeps failing, email us with the approximate time it happened.

Which languages are supported?

Twelve: English, العربية, Español, Deutsch, Français, Português (Brasil), 简体中文, 繁體中文, 日本語, 한국어, ไทย, Tiếng Việt. Analyses are written in the app's language, which you can change in Settings → App Language.

What are the system requirements?

iPhone running iOS 17.0 or later. The app is portrait-only and uses a dark interface by design.

Is this medical or psychological advice?

No. Dream Atlas is for entertainment and self-reflection only, and its readings are not medical, psychological, or professional advice. If you are in distress or thinking about harming yourself, please contact a local emergency service or a crisis line in your country.